Question 1

Can I move my church’s starting point class online?

Accepted Answer

Yes. Build the class once in OnArk — videos, forms, assessments, and branching paths — then share a single link. Members complete it on any device at their own pace, and you get the data back automatically.

Question 2

Does OnArk work on mobile?

Accepted Answer

Yes. OnArk classes are mobile-first by default — every section type (video, forms, assessments, branching) is designed to be completed on a phone without zooming or pinching.

Question 3

Can I track who finished my class?

Accepted Answer

Yes. The Guests dashboard shows every person who started or completed each class, the answers they gave, and what stage they’re at. You can also filter and export to CSV for reporting.

Question 4

What replaces paper sign-ups in OnArk?

Accepted Answer

OnArk replaces clipboard sign-ups, printed packets, and Google Forms with one digital class your members open on their phone. Submissions flow into Planning Center and trigger automated follow-up.

Question 5

How does OnArk handle class no-shows?

Accepted Answer

No-shows drop because the class is self-paced — members no longer have to be in the room on Sunday at 11:30. Automated follow-up emails also re-engage anyone who started the class but didn’t finish.

Modernize your classes today.