Guests

What is the Guests page?

The Guests page is your church's guest database. Every person who has checked in to any of your classes appears here. Access it via Admin → Guests to view, search, and filter guest information along with their class submission data.

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The guest list

The guest list displays all individuals who have completed at least one class. Each entry shows the person's name, class participation badges indicating completion status, and the most recent activity timestamp. The list shows 20 guests per page with pagination controls at the top and bottom.

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Searching and filtering

Search

Enter text in the search bar to filter guests by name or email address instantly.

Filter by Show

The Show dropdown offers three options:

• All — displays every guest
• Guests only — excludes admin previews
• Admins only — shows only staff check-ins

Filter by date range

Use the Date Range picker to narrow results to a specific timeframe by selecting start and end dates.

Filter by class

Use the Class dropdown to filter to guests who participated in a specific class. When active, the matching class appears highlighted in each row.

Sort by

The Sort By dropdown provides:

• Recent (default) — ordered by most recently updated
• First Name: A–Z / First Name: Z–A
• Last Name: A–Z / Last Name: Z–A

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Guest detail view

Click any guest row to access their full detail page, which displays:

Contact information

• Full name
• Email address
• Phone number (US format)

Check-in history

Each class appears as a separate section showing the class name, last updated timestamp, and a breakdown of completed sections with submission data.

Submission data by section type

Section type	What is shown
Form sections	Each field label and the guest's response
Video sections	Each prompt question and answer (sorted by timecode)
Test sections	Result type (e.g., "D/I" for DISC)
Branch sections	Selected branch option
All sections	Completion timestamp

File uploads show the uploaded file's web address, and guests with no submissions display "No submissions for class."

Printing a guest's responses

Click Print responses at the top of a guest's detail page to print their answers, or choose Save as PDF in the print window to keep a copy. The printout has the guest's name and contact details and every class check-in shown on the page, with its answers. To print just one class check-in, click Print this class on it. That prints every section of that class and nothing from the guest's other classes, so it works well when an application is its own class. The page then shows "Printing only one class" until you click Show all. The admin menu, banners and automation history are left off. Uploaded files print as their web address; open the address to print the file itself.

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Admin check-ins vs. guest check-ins

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Common questions

How do I find a specific guest?

Use the search bar to locate guests by name or email.

Can I delete a guest record?

Individual deletion isn't available through the admin interface. Contact support for record removal requests.

What does "in progress" mean?

The guest completed the email step but hasn't reached the completion section.

Can the same guest appear multiple times?

A guest has one profile record per unique email address. However, they can have multiple check-ins — one for each time they started a class.

Why is a guest's name blank?

They may have entered only their email during check-in without completing the profile step.

Can I print one guest's form answers or application?

Yes. Open the guest and click Print responses. See Printing a guest's responses.

Where do I download a CSV?

Use the Reports area to generate and download class-specific CSVs.

Can a guest retrieve forgotten results?

Yes. They can return to the class link and check in with the same email to access results within the 30-day window.